Esurance vs Geico
Another question is what else they offer for your precious dollar. Roadside assistance can be a crucial component of your auto insurance. This is especially true when standing next to a highway unable to go anywhere. Geico offers a good program, with towing and a 100 dollar lockout service. A certified locksmith will come out to you and get you back in your car, with a 100 dollar limit. Esurance is definitely superior in this regard. They offer all that Geico offers with an addition of gasoline fill-ups and tire changes.
Customer service is a must in this industry. There is nothing more frustrating than having to deal with an unpleasant customer representative or finding out your insurance policy isn’t what you thought it was. According to JD power ratings of these two companies, Geico was rated much higher than esurance. On a scale of one (bad) to five (excellent) Geico was a point higher in every category. These categories included policy, pricing, billing, and ability to contact a representative.
Another review is the customer service expert rating. This rating is a ratio of the number of valid complaints against a company divided by the number of policy holders. This category gives Geico another win. Esurance averages just a little more than one complaint per customer. Geico has a rating of less then .4 complaints per customer. This means that less than half the Geico customers file complaints, while esurance average more than one complaint per customer.
So, after a careful review, in the battle of Esurance vs Geico, it seems if you’re willing to pay a little more it would be worth it to go with Geico. Esurance may be cheaper, but they seem to indicate the fact with the quality of their product.

